DELIVERY POLICY

Coronavirus / Covid 19 Pandemic - Updated 1st July 2020

During this current pandemic, our CONTACTLESS delivery service is in operation, and, whilst restrictions have recently eased, these rules will apply:-

If you live in a house, townhouse or villa:

  • orders will be left outside your front door, garage door, or in your carport ONLY
  • you should not come outside while the delivery is taking place but if you do, you must remain a minimum of 1.5 meters away from the delivery driver

If you live in an apartment/unit:

  • orders will be delivered outside the main front door of your block ONLY
  • you must come to the main front door & take your goods into your apartment yourself or seek assistance from another member of your household

WE WILL NOT ENTER ANY BUILDINGS OR LIFTS

 

Workplace Health & Safety

The safety of our employees is paramount. So that we do not expose them to potentially difficult situations we ask that you accept our delivery conditions. Our staff will not:

  • ascend or descend steep slopes or excessive or dangerous stairs & steps
  • traverse uneven ground
  • lift or perform an action that may result in an injury
  • move an item to an area that we feel is potentially dangerous

In the event that the above conditions are encountered we will leave your goods at the closest point to your dwelling that is deemed safe.

Fees & charges apply – please contact us for a quote.

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